Virtual Phone
No downloads, no VoIP, just a normal call.
A dedicated 020 virtual landline gives your business a premium London presence while keeping you connected anywhere. With seamless call forwarding to your mobile, landline, or team, you'll never miss an important client call. There's no need for app downloads, internet connections, or even a smartphone — our service runs directly over traditional phone networks, not VoIP, for maximum reliability. Our system offers simple, professional call management at a fraction of traditional landline costs. With transparent pricing and no hidden fees, you get a flexible, no-fuss phone solution that works exactly like your clients expect — wherever you are.
Virtual Landline Features
Prime London 020 Number
A Prime London 020 number gives your business an instant prestigious and professional image, making it appear well-established in the UK's capital. London is a global business hub, and having a dedicated 020 number can enhance credibility, even if you operate remotely. Clients and partners are more likely to trust and engage with a London-based number, helping you attract a wider audience. Additionally, an 020 number is cost-effective, as many UK callers have London numbers included in their call plans, encouraging more inbound calls without extra charges.
Local Phone Number
A local phone number helps establish trust and credibility by giving your business a familiar, recognizable presence in a specific area. Customers are more likely to answer calls from a local number, as it feels more personal and accessible compared to an unfamiliar national or mobile number. It also makes your business appear established in the community, which can be crucial for attracting local customers. Additionally, a local number can help reduce call costs for clients, as many providers include local calls in standard plans, making it easier for people to reach you without hesitation.
Mobile Phone Number
Unlike a standard virtual landline, a virtual mobile number allows you to send and receive SMS messages, making it ideal for businesses that need to communicate with customers via text. It also supports caller ID recognition, so when you make outbound calls, your business number is displayed instead of a generic landline. This is particularly useful for sole traders, remote teams, or businesses that rely on quick, direct communication without the limitations of a fixed location.
Multiple Destinations
Routing calls to multiple destinations gives you full control over how incoming calls are handled. Calls can be forwarded sequentially, ringing each number in a set order until someone answers, ensuring the best chance of reaching the right person. This approach helps businesses manage calls efficiently, reduce wait times, and ensure no important calls go unanswered, whether you have a small team or multiple locations.
Time-based Routing
Time-based routing allows you to schedule calls to be forwarded at specific times, such as during office hours or during specific periods of the day. This feature is especially useful for businesses that operate on a schedule, such as restaurants, cafes, or hotels. By scheduling calls to be forwarded, you can ensure that important calls are handled in a timely manner, reducing the risk of missed calls and ensuring a positive customer experience.
Outbound Calling
Outbound calling lets you make calls from your virtual number, so your business name shows up on caller ID. Simply call your own virtual number, enter the number you want to reach, and our system connects you instantly. No apps, no internet needed — just clear, professional calls, keeping your business identity front and center.
Cancel Anytime
No long-term contracts—enjoy complete flexibility with our service.
How it works
Getting started is effortless—no apps, downloads, or extra hardware needed. Simply choose your virtual office phone number and instantly forward incoming calls to your mobile, landline, or team members anywhere in the world. With transparent, usage-based pricing, you'll only pay for call time beyond your included monthly allowance.
Both inbound call-forwarding and outbound-calling settings live right in your client portal, giving you full flexibility to tailor your business communications. Create call-forwarding rules by time of day, add backup destinations to ensure no call goes unanswered, and chain multiple numbers as needed. To make outbound calls, simply enable the feature in the portal and assign who can dial out — every outbound call will automatically display your virtual number as the caller ID.
Virtual office call forwarding costs
With Virtual Office Phone, you'll only pay a small fraction of the usual per-minute rate for diverted calls compared to standard landline calls. Our out-of-bundle pricing is as follows: Starter package users pay 4p per minute, Plus package users pay 3p per minute, and Business package users pay 2p per minute. These rates apply to both UK landline and mobile phones and only apply to calls beyond your included monthly allowance. Plus, our service comes with a simple monthly fee, no long-term commitments, and you can cancel anytime—absolutely no hidden charges.