Virtual Phone

A Prime London 020 number gives your business an instant prestigious and professional image, making it appear well-established in the UK's capital. London is a global business hub, and having a dedicated 020 number can enhance credibility, even if you operate remotely. Clients and partners are more likely to trust and engage with a London-based number, helping you attract a wider audience. Additionally, an 020 number is cost-effective, as many UK callers have London numbers included in their call plans, encouraging more inbound calls without extra charges.

A local phone number helps establish trust and credibility by giving your business a familiar, recognizable presence in a specific area. Customers are more likely to answer calls from a local number, as it feels more personal and accessible compared to an unfamiliar national or mobile number. It also makes your business appear established in the community, which can be crucial for attracting local customers. Additionally, a local number can help reduce call costs for clients, as many providers include local calls in standard plans, making it easier for people to reach you without hesitation.

Unlike a standard virtual landline, a virtual mobile number allows you to send and receive SMS messages, making it ideal for businesses that need to communicate with customers via text. It also supports caller ID recognition, so when you make outbound calls, your business number is displayed instead of a generic landline. This is particularly useful for sole traders, remote teams, or businesses that rely on quick, direct communication without the limitations of a fixed location.

Routing calls to multiple destinations gives you full control over how incoming calls are handled. Calls can be forwarded sequentially, ringing each number in a set order until someone answers, ensuring the best chance of reaching the right person. This approach helps businesses manage calls efficiently, reduce wait times, and ensure no important calls go unanswered, whether you have a small team or multiple locations.

Time-based routing allows you to schedule calls to be forwarded at specific times, such as during office hours or during specific periods of the day. This feature is especially useful for businesses that operate on a schedule, such as restaurants, cafes, or hotels. By scheduling calls to be forwarded, you can ensure that important calls are handled in a timely manner, reducing the risk of missed calls and ensuring a positive customer experience.

Outbound calling makes your 020 virtual number—and your business name—pop up on every Caller ID. Online? Fire up our app in VoIP mode, dial your contact, and connect in seconds. Offline or out of data? Switch to GSM mode in the same app, dial normally, and we’ll route you over the public network using your virtual number. It’s seamless, professional calling that always keeps your brand front and centre.

A clean, searchable log of every inbound and outbound call—unlimited history, no cutoff. Filter by date, caller ID, duration, direction, or answered vs. missed calls so you can pinpoint the exact call. Accessible in the client portal or on the go with our mobile app.

All voicemails are securely stored for one year and can be accessed anytime through the client portal. A secure link is also sent to your email, allowing you to listen immediately without logging in.

Call Whisper plays a short, pre-recorded message to you before connecting the call, providing context about the incoming call from your Virtual Landline number. This feature allows you to distinguish between personal and business calls, ensuring you answer appropriately. The caller continues to hear ringing during this time and remains unaware of the whisper message.